Our Service To You
We know it can be very stressful and time consuming when searching for that new home to rent.
We are here to help.
Call us, email us, register with us and we will do the property matching based upon your criteria and budget.
Be ahead of everyone else, we know when property is due to become available and are often able to start setting up viewings before a property is advertised online.
We will set up viewings at convenient times for you.
We will be with you every step of the way.
Once you have found the ideal home, we shall ask you to complete an offer to rent form and return this to us with a holding deposit. Don't worry this amount will be deducted from your 1st months rental payment if successful.
We will guide you through the referencing procedure and explain about the right to rent regulations.
We will guide you through the Tenancy Agreement legal documents.
Before you are due to move into your new home, we shall require the first months rental (not forgetting you have already paid a small holding deposit) together with a deposit which is equal to 5 weeks rental which will be held and secured for you by our chosen deposit protection scheme.
We will take care of notifying the utility companies that you have moved in.
We will ensure your standing order is set up for your rental payments.
We will provide you with a Tenants Welcome Pack containing lots of useful information and copies of the legal documents you have signed.
Don't forget once you've moved in we are still here to help. You will be invited to download our Tenant App making communication between us very simple and efficient.
How about virtual viewings? We know that sometimes you need to move in a hurry, sometimes you just don't have the time to visit the property and view it in person. We don't want you to miss out on a property, so we can offer you virtual viewings with one of our team using WhatsApp, Zoom or Facebook (we can help set this up for you).
This way you can view a property with us in real time, ask as many questions as you like and even apply online, all without actually visiting the property yourself.
As well as paying the rent, you may also be required to make the permitted payments below during the tenancy payable to the agent:
Payment of upto £50 (inc vat) if you want to change the tenancy agreement or renew a tenancy.
Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate.
Payment for reasonably incurred costs following the loss of keys/security devices.
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy.
During the tenancy payable to the provider if permitted and applicable:
Utilities – gas, electricity, water, communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Other permitted payments:
Any other permitted payments not included above, under the relevant legislation including contractual damages.
Company Letting Agreements
Company letting agreements, that is agreements which are in the name of a company and not in the name of a 'tenant' do not fall within housing act legislation and the tenancy fee ban does not apply. Company letting agreements are charged at £350.00 plus vat.
Your Landlord may have taken buildings insurance to cover the buildings of the property that you rent, however they are not liable to insure your personal possessions in their property.
Whether or not you consider if renters insurance is necessary is entirely up to you. Knowing that your landlord isn’t responsible for your contents, it’s up to you to decide whether you want to insure your personal possessions by taking out a renters insurance policy.
If you are about to rent a property, now is a good time to consider taking out Tenants Insurance, although you can take out Tenants Home Insurance at any time whilst you’re renting a property. Having cover in place for when you move in can give peace of mind to protect you if something goes wrong.
Protect Your Personal Possessions
This will cover you in the event of a claim for certain insured events such as theft, flood, escape of water and fire. You are also covered if you cause accidental damage to your TV, audio, video, DVD players and games consoles and personal computer equipment
What Might You Be Liable For?
Cover for any accidental damage to your landlord's items within the property, that you may be responsible for under your tenancy agreement
Extended Accidental Damage cover. Bicycle cover and high value personal possessions cover